Four Signatures- December 2018

	December 2018
Do what we say we will do	Kidderminster Education Centre staff received a Christmas card from the Executive team with the following message: ‘Thank you for all your hard work and dedication in the last year, wishing you a Merry Christmas and a successful 2019. On behalf of the Executive Team’
No delays, every day	A grateful user sent us a message that she was  “overjoyed by the service we provide – the speed of the articles and help given when in the library
We listen, we learn, we lead	Worcestershire Health Libraries presented the library service innovations of 4ward to the Leadership and Advocates Forum across Worcester and Redditch. Examples included our blog, annual report, staff discussions and displays
Work together, celebrate together	Worcestershire Health Libraries staff worked at weeding the stock at Rowlands Library with 42 boxes of books being donated to charity. In addition the staff did a stocktake across the three sites. They worked together and helped each other ensure the stock is current and up to date